WHAT YOU WILL LOVE:
  • Sincere & friendly French-Vietnamese working environment
  • New techniques & methodologies
  • Projects coming mostly from Europe
  • Flexible working hours:
    • Monday - Friday
    • From 9:00 AM - 6:00 PM (Flexible)
    • Off maximum 1.5 day/week for school
  • Opportunities for full-time offer after internship ends
  • Monthly allowance: 3,000,000 VND per month, free lunch, parking-free, lots of rooms for improvement
WHAT WE EXPECT:
  • Last year student, especially those who will be working on thesis topics;
  • Or Fresh grads
  • Have knowledge and love to discover more with PHP, Wordpress, Symphony, Magento
  • English communication
  • Initiative
  • Can-do attitude
  • Good analytical and problem-solving skills
Would be great if you can include your Github profile, links to blog posts or any projects you have involved in, etc.
View detail

Full-time IT Internship

MAIN DUTIES:

Role:

  • Provide accurate and timely technical information, advice and assistance regarding the organisation’s product and service before, during and after a transaction to maintain and improve the organisation’s customer relationships;
  • Communicate with customers and clients (via email, phone, or online tool) to answer their enquiries, understand and assess their needs;
  • Apply established procedures or develop new solution to solve technical problems through case management and follow-up on the status of outstanding cases;
  • Use database or other resources to maintain up-to-date customer records; to track the volume, content and outcomes of enquiries received.

Main responsibilities:

  • Receive the requests from Customer;
  • Contact and discuss with the supporting teams and customers by mails, IM, phone… to collect information requested by customer;
  • Support customer by investigating and understanding the situation of the customers, defining the solutions and expediting actively (with the approval from Team Leader/ Manager) ;
  • Answer Customer ‘s query;
  • Periodically produce reports to customers;
  • Making the weekly and monthly report to manager.

REQUIREMENTS:

  • Bachelor’s  Degree;
  • 0-1 year experience;
  • Fluent in English, good at French is a plus;
  • Good at Customer Services;
  • Careful, open-minded, willing to learn and sharing knowledge, flexible, result-oriented, working under high pressure;
  • Have logical thinking;
  • Good at MS Excel, MS Access; Database knowledge (SQL, Data modeling,...) is a plus;
  • Problem-solving skill.
View detail

Data Analyst


APPLY NOW

Thank you very much for your interest in Officience. If your profile matches with our requirement, we will contact you within 02 weeks for the next step.